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If that connection fails, for any number of potential reasons, you’ll be alerted with a message.Īpple devices, like an iPhone or iPad, cannot connect to the App Store or iTunes Store without an internet connection. Your Apple device regularly reaches out to iTunes or the App Store to download media, check for updates, or refresh background content. Why does it keep saying “Cannot connect to iTunes store”? We’ve explained these troubleshooting tips and more in full detail below. Change the date and time in your settings.Update your device to the latest software.Sign out of the store, then sign in again.Force quit every app and restart your device.If you cannot connect to the App Store or iTunes Store App Store: “An unknown error has occurred” can’t connect to the App Store.Daily Q & A: My iPad can’t connect to iTunes Store / App Store? How do I resolve this?.“iTunes Store is temporarily unavailable” “Could not complete iTunes Store request” When this happens there are several different alert notifications you might receive: These connection issues also affect other Apple services like the iBooks Store, iCloud, or even Apple Pay. When any Apple device - from iPods to Apple TVs - can’t connect to a store you won’t be able to buy, download, update or even browse apps and media. A range of different messages could pop up when you cannot connect to the App Store.

What good is an iPhone without apps? Or an iPad without movies? Not much good at all really, as many users have discovered when their device says it “Cannot connect to App Store” or “Cannot connect to iTunes Store.” If that’s happened to you, this post has all the information you need to fix it.